The purpose of triaging JIRA issues is to validate that the issue exists, ensure it is properly qualified, and eventually schedule it for a given release.

For this process, please use the CiviCRM instance at as this reflects the latest Release Candidate - you can then feed any other issue discovered during your testing to the Release Manager for the current Monthly release cycle.

Start with the Incoming JIRA issues list and for each issue:

  1. confirm that the issue can be reproduced
    1. if yes, edit the issue to add the Reproduced label
    2. if no, request from the reporter instructions for how to reproduce
  2. confirm that it is properly categorized as a bug or improvement
  3. confirm that the priority is appropriate.  A guide to priority levels can be found here.
  4. check the best component(s) are selected, e.g. CiviMember, Core CiviCRM, CiviMail, etc.
  5. attempt to answer any questions by the logger or identify why it might be stuck, and ask for screenshots or debug output if possible
  6. add the performance label if it is performance related
  7. add the fix version Unassigned unless there is an open PR - if there is an open PR set to the next version and send to QA