This page is intended to serve as a central location to share frequently-referenced links when providing community support, particularly through Stack Exchange.

StackExchange Tour folks who seem not to grasp the Q&A nature of StackExchange.
Reporting a Bug 
Verify a Bug Fix


Troubleshooting JavaScript in CiviCRM,35850 
Issue queue and Paid issue Queue and


Depending on the context one or other (or sending both) might be more appropriate
Troubleshooting White Screen of Death 
Explaining www vs. no www/HTTPS vs. HTTP 
Introduction to the CiviCRM community 

Coleman and I discussed this in Colorado; we need a FRIENDLY
introduction to why folks don't get everything they want for free.

Helpful stock responses:

Needs more info to answer (this one needs work!)

This is a good question.  To give a good answer, we'll need a little bit more information.  Could you please edit your post to include your CiviCRM version number, which CMS software you're using with version number (e.g. Wordpress 4.2.2, Drupal 7.37), and whether you have any CiviCRM extensions installed?

\[NOTE: There's an open ticket ( to try and collect this in one place for users.

Needs debugging/backtrace info:

This is a good question!  To solve your problem, we'll need to see the debugging info.  In CiviCRM, go to **Administer menu > System Settings > Debugging and Error Handling**, select "Yes" to both "Enable Debugging" and "Display Backtrace", and press "Save". Repeat the steps that caused your error, and you'll see much a more detailed error. Please update this question with the expanded error and backtrace - and don't forget to disable debug/backtrace when you're done! You can also get this info from the log located in the [ConfigAndLog directory](