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With the group talk about what duplicates are and ask the group why they may occur (e.g. from imported data, public form data, added by staff, misspellings).

Show the group the Find and Merge Duplicate Contacts page and at this stage explain the difference between the Supervised, Unsupervised and General rule types.

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Supervised rules are used to check for duplicates when contacts are added or edited via the CiviCRM user interface and a human has to decide if the match is accurate.
Supervised
 rules have a loose looser definition of matches so you can catch as many possible duplicates as possible.

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Go back to the Find and Merge Duplicate Contacts page and edit the Organization Unsupervised rule.
Go through in detail the concepts of;:

  • Adding fields (add some more fields)
  • The meaning of weight and weight threshold 
  • How length will effect affect the matching result. A good example is 'On a First Name field check with a length of 2 Jo and Joanne would be matched'. 

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