|Version 1 - please comment|
This is a living document. Does it resonate with you and your role in the community? What have we missed out? What should we cut out? How can we make this message more succinct, meaningful and inspiring? Whether you have been involved for years, or are just getting started, we want to hear from you.
We are currently at version 1 of both these documents. Your comments will be incorporated into later versions.
Please comment on this wiki page with any suggestions - thanks!
That all organizations - regardless of their size, budget, or focus - have access to an amazing CRM to engage their contacts and achieve their missions; that they own their data and their code; and that they can modify and extend their CRM without restriction.
CiviCRM is co-created by thousands of people around the world, and made freely available to all. By collaborating, we avoid reinventing the wheel, reduce costs, and can combine our skills, experiences, and innovations into an incredible tool for use by tens of thousands of organizations around the world.
We create high quality, reliable, easy to use software that works seamlessly across different platforms and devices.
Openness and flexibility
We are an open reliable platform that can be modified, extended and integrated with other technologies by our community of implementers and developers.
CiviCRM helps organizations to protect their contacts' information, and will always be privacy-friendly.
A welcoming community, where people feel at home from day one, and it is simple for people to contribute back.
Documentation and support
Full documentation and a diversity of support options so people can get started quickly, and always have a choice of places to look for help.
A key measure of our success will always be the social good that CiviCRM generates, and the stories that we hear from organizations that are doing amazing and innovative things with CiviCRM.
CiviCRM is built from the contributions of numerous people and organizations around the world. Our community is extremely diverse, with people from many different backgrounds, with many different motivations. These short and friendly guidelines aim to help people to get involved with our community, and understand how we work together, and what we expect of each other.
CiviCRM will always be freely available under an open source license with no associated license costs or ongoing fees. There are no restrictions on the types of organizations that can use our software.
We value courteous lively discussion both online (in forums, chat rooms and so on) and offline (at conferences, meet-ups, sprints etc.). We appreciate honest feedback and constructive criticism.
We value those that contribute to the project and get things done. Everyone is free to move the project forward in ways that make sense to them without asking for permission first. Any responsibility in our project can be carried by a contributor who demonstrates the required capacity and competence, and we encourage everyone to be a part of this culture. Sharing your knowledge and experience will help others, and also accelerate your own CiviCRM journey.
Our roadmap is generated from the ground up by our community, and our priorities are set by doers and funders that are able to commit resources to moving things forward. While we listen to all opinions on the direction we should be heading, our developments are necessarily aligned with those that can make things happen.
The core team
The core team are focused on ensuring stability and momentum in our community. They manage our releases and our infrastructure, facilitate the community, and carry out other administrative tasks. Help is always welcome in carrying out this work (see do-ocracy above).
We collaborate whenever possible since this reduces redundancy and improves the quality of our work. Rather than ‘trying to do everything ourselves’, we align ourselves with complementary projects and organizations for mutual benefit, both inside and outside our community.
We promote businesses that provide CiviCRM services, especially those that contribute back to CiviCRM. We encourage all CiviCRM providers to structure their work in ways that benefit both their own businesses and the wider CiviCRM community.