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NAVA is the peak body representing and advancing the professional interests of the Australian visual arts and craft sector. NAVA undertakes advocacy and lobbying, research, policy and project development, data collection and analysis. It also provides expert advice, resources, professional representation and development and a range of other services.

CiviCRM is primary used to track all members, associations and other people who have dealings with NAVA. This database is also used in conjuction with the Drupal E-commerce system, and also uses the new Invoicing system will allows the back office to invoice contacts directly without needing to produce in invoices via the E-Commerce cart.

The membership system is a custom system which interacts with Contacts and fees are collected via the E-Commerce system. There are also a number of other custom modules which allow the automatic setting of access levels in the CMS, and a letter generation system which allows the back office to create PDF letters for printing and snail mail devlivery. 

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