This documentation relates to CiviCRM version 3.1. It's not maintained anymore.
Current version of documentation.

Error Authentication

Skip to end of metadata
Go to start of metadata

This page refers to outdated version of CiviCRM. Check current version of documentation.


Documentation Search


CiviCRM 3.1 Documentation

Support and Participation

Developer Resources


CiviCRM book!

Make sure to check out Understanding CiviCRM as well! You can also support this project by ordering a hard copy.

My SMTP server requires a username and password. Where do I configure these values so I can use the built-in 'Send Mail to Contacts' task? I get a fatal error: "authentication failed" when trying to submit a contribution.

If you are getting an "authentication failed" fatal error when trying to "Send Email to Contact" OR at the end of attempting to submit a contribution with CiviContribute, you need to configure your SMTP settings for SMTP Server authentication.

Begin at the Administer CiviCRM page. In the Configure section, choose Global Settings, then Outbound Email (SMTP). SMTP Username: Enter your Username here. You must also enter you SMTP password in the CiviCRM settings file (civicrm.settings.php).

See Outbound Email (SMTP) for more information.

Labels
  • None

Creative Commons License
Except where otherwise noted, content on this site is licensed under a Creative Commons Attribution-Share Alike 3.0 United States Licence.