Specification

CiviCRM has a range of well designed and thoroughly tested functionality designed for non profit organisations. The functionality and configuration has been enhanced to provide a set of tools most suited to the needs of LIOs in the UK.Below is an quick summary of functionality that should interest LIOs.

Communications

• Segment and communicate with clients in a variety of ways
• Manage electronic and paper mailings
• Organise and manage events and training courses
• Keep track of membership
• Map organisational processes and workflows

Publishing

• Control what information is available to different audiences, for example, public directories, members areas, staff pages
• Easy-to-use tools for publishing content (information, news, photos, files etc.) using industry standard content management systems (Drupal or Joomla).
• Flexibility: Many changes can be made without going back to the developers (depending on your level of expertise).

Auditing

• See the NAVCA VCSprofiles toolkitfor more ideas about reporting and auditing the state of your local sector.

This is only a brief introduction. For further reading

• Browse http://civicrm.org/aboutcivicrm and CiviCRM components like CiviMember, CiviMail etc. for much more detail on what CiviCRM can do.