A comprehensive two day hands on training course covering the configuration, administration, and every-day use of CiviCRM. This event is aimed at administrators and technical users at organisations that are either using CiviCRM, or interested in evaluating it. It is also useful for staff at organisations that develop or implement CiviCRM who need a complete understanding of "out of the box" features and configuration options.
Agenda
We try to be flexible with the agenda to meet participant requirements and expectations, and the final agenda may change. Topics will include:
- Introduction to CiviCRM - what does it do and how can it help your organisation
- Installation and configuration - making CiviCRM work for you
- Custom data and profiles - extending CiviCRM to meet your data requirements
- CiviCRM components - including event, mail, member, contribute, case, report, grant and pledge
- Website integration - the whys and hows of making CiviCRM work with Joomla or Drupal
- Support and the CiviCRM community - what happens after this training
If there is something specific that you would like to see covered, let us know by commenting on this page.

2 Comments
Hide/Show CommentsSep 20, 2010
Steve Goss
Being completely new to CiviCRM, this may well be part of what's covered anyway but I specifically would like to understand how the Drupal and CiviCRM user databases relate to each other so that signing up as a member of something via CiviCRM grants you specific access privileges to particular Drupal pages. Looking forward to learning lots!
Sep 24, 2010
Shirley Borrett
In a similar vein to Steve, and also being completely new to CiviCRM, I will need to understand how to add it to an existing Drupal site.