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A comprehensive two day hands-on training course covering the configuration, administration, and every-day use of CiviCRM. This event is aimed at administrators and technical users at organisations that are either using CiviCRM, or interested in evaluating it. It is also useful for staff at organisations that develop or implement CiviCRM who need a complete understanding of "out of the box" features and configuration options.

Agenda

We try to be flexible with the agenda to meet participant requirements and expectations, and the final agenda may change.  Topics will include:

  • Introduction to CiviCRM - what does it do and how can it help your organisation
  • Installation and configuration - making CiviCRM work for you
  • Custom data and profiles - extending CiviCRM to meet your data requirements
  • CiviCRM components - including event, mail, member, contribute, pledge, case, grant, campaign/engage, and report
  • Website integration - the whys and hows of making CiviCRM work with Joomla or Drupal
  • Support and the CiviCRM community - what happens after this training

If there is something specific that you would like to see covered, let us know by commenting on this page.

A more detailed agenda is found here: User and Administrator Training (2 day).

In our opening hour we will gauge attendees experience with CiviCRM and how they are using or intend to use it in their respective organizations. The agenda may be adjusted to better suite the needs and desires of participants.

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